Privacy Statement
Your privacy is important to us. This privacy statement explains what personal data we collect from you and how we use it. By using our website, you agree to the terms of this privacy statement.
Information we collect
We collect personal information that you voluntarily provide to us when you use our website, including your email and full name. We also collect non-personal information about your use of our website, such as your IP address, browser type, and the pages you visit.
We also collect, through receipt scanning, information relating to your product purchases, product and price information, date of purchase and store of purchase. Specific information about what you purchased is stored in association with your account and is only shared with yourself or other members of your account via the shopping history feature. New product or price information revealed in your receipt is stored globally, disassociated from your account and is shared with all users of the site and app. We take reasonable measures to ensure that this general information cannot be used to identify you personally.
In addition to the personal data that we collect directly from you, we also use a third-party authentication provider called Supabase to manage user authentication. When you use our website, Supabase may collect personal data about you, such as your email address and authentication credentials. For more information about Supabase's data practices, please refer to their privacy policy at https://supabase.com/privacy.
How we use your information
We use your personal information to provide you with access to our services, to communicate with you, and to improve our service.
We use your detailed shopping information to provide personalised information to you or other members of your account via the app or site through features such as shopping history and price reports.
We may additionally use your shopping information to generate information products for use by institutional subscribers. These products will always be de-identified, generalised and aggregated across many accounts and we take reasonable precautions to ensure that these products cannot be used to identify you personally.
We use global price and product information to assist all users of our service in making the best shopping decisions and saving money through features such as comparison pricing.
Disclosure of your information
We may disclose your personal information to third parties who provide services to us, such as website hosting, data analysis, and customer service. We may also disclose your information if we believe it is necessary to comply with the law or to protect our rights or the rights of others.
As mentioned above, we use a third-party authentication provider called Supabase to manage user authentication. Supabase may share your personal data with other third-party service providers that they use to provide their services, such as hosting and cloud storage providers. For more information about Supabase's data sharing practices, please refer to their privacy policy at https://supabase.com/privacy.
The app is region locked to Australia however users of the app or site or institutional subscribers may be located overseas. It is not practical for us to track or disclose the location of all users of the app or site or institutional subscribers.
Security of your information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is completely secure, so we cannot guarantee the absolute security of your information.
Access to your information
All personal information that we collect can be accessed directly via the site. Specifically, the Account Page contains information about your account.
Deleting your information
You can delete your account and all associated data as well as cancel any active subscriptions by visiting the Account Deletion Page
Changes to this privacy statement
We may update this privacy statement from time to time. Any changes will be posted on this page, so please check back periodically to review the most current version of the statement.
Contact us
If you have any questions or concerns about our privacy practices, please contact us at team@trolleymate.com.au.